FAQs

 

CROWDFUNDING BASICS

 

What is crowdfunding?

Crowdfunding is the practice of funding a project or venture by raising many small amounts of money from a large number of people, typically via the Internet.

 

What is Churchstarter?

Churchstarter - powered by Geneva Push - is an Australian crowdfunding platform for church plants and church growth projects. We have a small and dedicated team ready to assist you with raising the necessary financial support to establish a new church.

Over time through Churchstarter we want to build an diverse, engaged community of generous and prayerful supporters actively involved in launching new churches and supporting key church growth projects across Australia. 

 

How does crowdfunding work?

Crowdfunding is an alternative way for people to fund projects, by raising many various amounts of money from a wide range of people. 

 

What happens if I don't hit my target?

There are two types of crowdfunding; projects heading for a launch, and ongoing projects. For ongoing projects, there isn't a specific target: it's to cover ongoing expenses. For projects that have a cut-off date, you raise the money that people donate up until the launch date.

 

 

SUPPORTING A PROJECT

Is it safe to add my credit card details?

Churchstarter use industry standard efforts to safeguard the confidentiality of your credit card details, such as firewalls and Secure Socket Layers. However, "perfect security" does not exist on the Internet.

Payment Information is transmitted securely using Secure Sockets Layer (SSL) encryption technology and processed through a secure third party payment gateway (PCI DSS Compliant). Churchstarter does not store your payment information (such as credit card or debit card information) on Churchstarter servers or databases.

 

What payment methods can I use to pledge?

Credit card or Direct Debit.

 

How do I contact a project creator?

There are contact details for the project on its church page (the circle on each project links to the church page, or you can search for the particular church you are interested in supporting from the churchstarter home page).

  

STARTING A CAMPAIGN

Guidelines

Churchstarter is a crowdfunding platform for raising money and building a community for new churches. Churchstarter is open to projects of all shapes and sizes, so we have some general guidelines (and some non-negotiable rules) for running your crowdfunding campaign. If you’re not sure whether your project fits our guidelines or is suitable for crowdfunding, start here:

Overall Guidelines

Churchstarter projects must:

  1. Be Project-Based - all Churchstarter crowdfunding campaigns must aim to fund a project. That is; the campaign must have a clearly defined outcome, timeframe and goal.
  2. Fit Into A Churchstarter Category - contact us for details when you sign up.

 

Charitable Project Guidelines

If your organisation has DGR (Deductible Gift Recipient) status, you can use it with your Churchstarter project and issue tax deductible receipt to your supporters. It is your responsibility to make sure your organisation currently hold a valid DGR status before you choose this option for your campaign.

 

Promoting Your Project

Churchstarter users must observe copyright and intellectual property law. Project creators may not post copyright material without appropriate rights. Infringing material brought to our attention will be investigated.

Do everything you can to promote your project, but know no-one likes a spammer. Check before you hit ‘Send’ on a bulk mail to your supporters - it’s not just annoying, it could be against the law.

Everyone must accept our Terms and Conditions of use and Privacy Policy. Violating these could lead to your account or project being suspended (while we sort it out with you) or even removed from the website.

 

What are the campaign fees?

We charge a flat percentage rate on all projects, depending on the target amount. This is to cover the transaction costs and our overheads in providing and staffing the website. 

 

How do I launch my campaign?

If you have finished drafting your campaign page, you need to submit it for review.

It takes 1 business day for projects to be approved. You will receive feedback that you can use to edit or update your project to make sure you are presenting your idea in the most effective way possible. When you are happy with your campaign page, you can set a time and date to launch, or make your project live straight away. 

Triple check the target amount and duration of your campaign - these details cannot be edited once your project is live.

 

Do I need to pay GST?

If you are required to pay GST as part of your business, you may have to offset GST on certain rewards sold through crowdfunding.

Churchstarter Provides a full financial breakdown including how much GST was paid on use of our service.

The ATO released guidelines on crowdfunding and GST in 2015.

 

Can I edit my campaign when it's live?

You sure can. Once your campaign is up and running, you can edit everything except the target amount, the duration of your campaign or any rewards that have already been chosen.

If you want to share the latest news, photos and videos with your supporters it's best to use the updates function, which can be found in the project manager.

 

DGR status for campaigns

If your organisation has DGR (Deductible Gift Recipient) status, you can use it with your Churchstarter project and issue tax deductible receipt to your supporters.

If supporters to your project chooses this, a $2+ tax deductible receipt reward will be automatically added on to your project.

It is your responsibility to make sure your organisation currently hold a valid DGR status before you choose this option for your campaign.

 

Where are my campaign funds?

Funds will be transferred - less the fees - on a monthly basis. Once we transfer the funds on our end, it can take 3 - 5 business days for bank merchants to process the payments; this is beyond our capacity to influence.

 

 

Last Updated 2016-10-25